Choosing a Card Processing Company for Your Medical Practice

A Guide for Private Practice Owners

Choosing a card processing partner can be daunting for private practice owners in the medical field. It's not just about accepting payments; it's about finding a secure, efficient, and compliant system that fits the unique needs of your practice. Here are three tips to help you select the best card processing company that can handle the intricacies of medical transactions, including the crucial aspect of compliance surcharges.

1. Prioritize Compliance and Security

Healthcare payments are not only frequent but also highly sensitive. The card processing company you choose must comply with industry standards like PCI DSS (Payment Card Industry Data Security Standard) to ensure patient payment information is securely handled.

Additionally, given the healthcare sector's strict regulations, look for a processor that supports HIPAA-compliant transactions. This will safeguard patient information and protect your practice from potential data breaches and legal issues.

2. Evaluate Customer Support Level

Effective customer support is critical in ensuring that your card processing system works smoothly for everyone at your practice. Choose a card processing provider that offers comprehensive, accessible support to any staff member using their system.

Merchant Match, for example, provides customer support from 8 am to 7 pm CST with all support agents based in the U.S. From general questions to integrating into your current EHR to helping you reconcile payments every day if PMS integration isn’t available, Merchant Match is dedicated to helping you succeed.

Additionally, we offer training for new staff members on the payment system when they join your team, helping you save time and focus more on patient care rather than administrative tasks.

3. Understand the Costs, Including Compliance Surcharges

Cost is always a consideration when choosing a service provider, and card processing is no exception. It's important to understand the fee structure, including hidden costs like setup fees, monthly fees, and transaction fees. Make sure to ask your potential payment processing provider about any fees up front to ensure no hidden fees.

With Merchant Match, there are zero setup fees or monthly fees. Qualifying practices will also receive new payment terminal hardware for free!

Conclusion

Selecting the right card processing company for your medical practice involves more than just comparing rates. It's about finding a reliable partner that ensures compliance, offers seamless integration, maintains transparent billing practices, And is dedicated to helping your practice, save money and succeed.

By focusing on these key areas, you can provide your patients with a secure and efficient payment experience that complements the high standard of care they expect from your practice.

For private practice owners in the Raleigh/Durham, North Carolina area, Merchant Match offers tailored payment processing solutions that meet these critical needs. With our expertise in the payment processing industry and a strong focus on security and compliance, we're here to help streamline your practice's operations with zero set up fees or monthly fees. Contact us today to find out how we can support your practice's specific needs or head over to merchantmatch.net and select Apply Now to get started today!